Thought Leadership

Improving security and CX without compromise

1 12 April 2023 21,180 Be the first to comment

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor.

Speaking to FinextraTV, Constantin Mareș, EMBA, Chief Digital Officer, OTP Bank Romania, and Seshika Fernando, VP for Banking and Financial Services, WSO2, discuss how to navigate the tension between delivering a good customer experience and meeting the evolving challenges of securing customer data and improving security.